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DevOps Team: Roles and Responsibilities 2023

DevOps doesn’t work without automation and for many teams, automation is the top priority. Whichever organization model you choose, remember the idea of DevOps is to break down silos, not create new ones. Constantly reevaluate what’s working, what’s not, and how to deliver most effectively what your customers need. You may decide your organization just doesn’t have the internal expertise or resources to create your own DevOps initiative, so you should hire an outside firm or consultancy to get started. This DevOps-as-a-service (DaaS) model is especially helpful for small companies with limited in-house IT skills. Even though DevOps is arguably the most efficient way to get software out the door, no one actually ever said it’s easy.

  • Is your team quick to change direction based on feedback (customer or internal) from the latest changes?
  • Security, network, and data center management teams usually sit together on this task to prepare a cloud migration framework with well-written documentation.
  • One of the major reasons why organizations fail when initiating a change is that culture is deeply rooted.
  • Information security has to be incorporated at the earliest in DevOps.
  • Where part of your system is highly specialized, you might use a complicated subsystem team to manage it.

DevOps teams are usually made up of people with skills in both development and operations. Some team members can be stronger at writing code while others may be more skilled at operating and managing infrastructure. However, in large companies, every aspect of DevOps – ranging from CI/CD, to IaaS, to automation – may be a role. This can include a release manager who coordinates and manages applications from development through production, to automation architects who maintain and automate a team’s CI/CD pipeline. Many people see DevOps as simply development and operations working cohesively and collaborating together.

Continuous delivery

The concept of documentation-as-code borrows practices from software development and applies them to the realm of documentation. Writing documentation-as-code allows us to use tools and processes that are already familiar to us from the software development process, such as version control, automated testing and continuous integration. This results in documentation that is more consistent, up-to-date and faster to produce, all while being stored in a format that is easily readable by both humans and machines.

devops team structure

With different tools, technologies, processes, and people, achieving this is a herculean task. It only happens when everyone imbibes this change, practices, and evangelizes the concept. The term DevOps, a combination of the words development and operations, reflects the process of integrating these disciplines into one, continuous process. DevOps is a set of practices, tools, and a cultural philosophy that automate and integrate the processes between software development and IT teams. It emphasizes team empowerment, cross-team communication and collaboration, and technology automation. DevOps is not a destination, but a journey of constant improvement of tools, team culture, and practices.

Types of DevOps team structures

The team is empowered to build and deliver customer or user value as quickly, safely, and independently as possible, without requiring hand-offs to other teams to perform parts of the work. Engineering teams are required to move faster than ever to deliver value to their customers. The rise of cloud, SaaS, and always-on services means that customers expect new features, fewer bugs, and 99.99% (or higher) up-time. You can only assess their current state relative to how things were before. If an organization achieves these goals, it’s irrelevant that it looks like an anti-pattern from the outside.

devops team structure

Not only their way of working is different, the team composition also looks very different. Lean Thinking, Systems Thinking and mapping the whole value stream is important and works nicely with Scrum because Scrum is based on Lean Thinking. Kanban is a good tool to visualise the whole value stream in the system. I am not going to elaborate on Lean and types of waste in this article. Read our slideshow about the best tips to create an IT team to succeed in your DevOps team. While working as a team is crucial, dealing with members at an individual level is equally important.


It’s easy to create a team with all the needed skills by hiring many people, but the team won’t have resilience as each member handles a small, isolated area. A professional manager’s job is to build a team with a strong mix of skills with overlap while keeping the team as small as possible. You can use DevOps PATHS to detect common accidental team structures to fix and avoid long-term problems.

devops team structure

This makes it easy for anyone on the team to contribute to the documentation. Even though there is nothing wrong with this, great Scrum Teams should move away from this model as they are improving their way of working. A value stream is how processing customer requests into a tangible outcome flow from one element to another element in the whole system. While the team operates autonomously most of the time, it will report to a pre-assigned senior member of the organization, ideally a DevOps evangelist, when required. You need to customize your DevOps strategies looking at the cues offered by early adopters to fully leverage its benefits. The main goal of the team is to deliver higher performance, quickly recover from outages and fail less.

Why you need a security champions program

When security teams adopt a DevOps approach, security is an active and integrated part of the development process. DevOps aligns development and operations to optimize quality and delivery. The goal of this team is to reduce the load of stream-aligned teams who work on systems that include or use the subsystem. With the complicated-subsystem team’s expertise and capabilities, devops team structure stream-aligned teams don’t have to build capabilities in areas too complicated for their daily work. Team members from this team may have specialized knowledge in certain microservices (i.e. a billing service), algorithms, or even artificial intelligence. Platform teams create capabilities that can be used by numerous stream-aligned teams, with little overhead.

devops team structure

Scrum Team adopting DevOps will have a different way of running the Sprint Review because the product is already in the production environment before the Sprint Review is held. One thing that I would like to highlight here is, the Sprint is not a release cadence but a planning & review cadence. At a minimum, you need to have a “potentially” releasable product increment at the end of the Sprint.

Application Modernization Strategy: The Key Factors

Here, the build is validated based on the organizational compliance requirements. In the test phase, the code is tested, and the Release phase delivers the application to the repository. In the deployment phase, the application is deployed to the required platforms. The concept of DevOps, however, has its roots in earlier approaches to software development, such as agile software development and the practice of integrating development and operations teams.

By aligning the needs of the business with DevOps teams, organizations will empower team members to focus on the business objectives, rather than simply work on assigned projects and tasks. It’s likely to succeed if the team has members from both existing teams and where it’s a stepping stone to cross-functional teams. Make sure you understand the outsourcer’s security landscape and your own responsibilities in this area, as you would with any outside firm.

aster these essential DevOps skills

For an organization to fully leverage DevOps, it should go through a complete cultural shift. A DevOps evangelist is the one who acts as this change agent, inspiring, educating, and motivating people across the organization to embark on the DevOps journey. The responsibility of a DevOps architect is to analyse existing software development processes and create an optimized DevOps CI/CD pipeline to rapidly build and deliver software. The architect analyses existing processes and implement best practices to streamline and automate processes using the right tools and technologies. In addition, he monitors and manages technical operations, collaborates with dev and ops, and offers support when required. A DevOps engineer is responsible for designing the right infrastructure required for teams to continuously build and deliver products.

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